Refund Policy

 

Sher-E-Punjab IPTV Refund Policy banner with premium entertainment worldwide.

Refund Policy for Sher-E-Punjab IPTV

Effective Date: November 9, 2025

At Sher-E-Punjab IPTV, we are committed to providing you with high-quality IPTV services. Please read our refund policy carefully to understand how refunds are handled.

1. Free Trial

  • Free Trial Offer: New users can take advantage of a free trial for $0.99 to test the service before committing to a full subscription.

  • The free trial period lasts for [24Hours] (e.g., 3 days). After the trial ends, users must select and pay for a full subscription plan (1-month, 3-month, 6-month, or 12-month) to continue using the service.

  • No refunds will be provided for the $0.99 paid for the free trial.

2. No Refund Policy for Subscriptions

  • Once a subscription plan (1-month, 3-month, 6-month, or 12-month) is activated and payment is processed, no refunds will be issued under any circumstances.

  • If you are unsatisfied with the service after purchasing a subscription, we encourage you to contact our support team for assistance, and we will try to resolve the issue.

  • Subscriptions will not be refunded or prorated, even if the service is canceled before the subscription period ends.

3. Cancellations

  • You can cancel your subscription at any time. However, no refunds will be issued for the remaining period of your subscription.

  • To cancel your subscription, please contact us via email or WhatsApp:

4. Issues with Service

  • If you experience issues with your service (e.g., technical difficulties, access problems), please contact our customer support team for assistance.

  • Sher-E-Punjab IPTV will make reasonable efforts to resolve any technical issues as quickly as possible, but no refunds will be provided for any service interruptions or downtime.

5. Refund Eligibility

  • Refunds are not available for payments made for subscriptions, even if a user decides to discontinue service before the end of the subscription period.

  • The only exception to this is in cases of fraudulent transactions or duplicate charges, where a refund may be considered after investigation.

6. Contact Us

If you have any questions or concerns about our refund policy, or if you would like to cancel your subscription, please contact us:


Important Notes:

  • No Refunds for Subscriptions: This policy ensures that customers fully understand that once a subscription is purchased, it cannot be refunded. However, with the free trial, users have the chance to test the service before purchasing.

  • Clear Communication: It’s essential to clearly communicate this refund policy to customers at the time of purchase to avoid confusion.

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